Terms & Conditions
Updated
April 2023

These Terms of Use apply when you use the services provided by StyleMate, including our application, software, tools, data, documentation, and websites (“Services”). These Terms include our Service Terms, Sharing & Publication Policy, Usage Policies, and other documentation, guidelines, or policies we may provide in writing. By using our Services, you agree to these Terms. Our Privacy Policy explains how we collect and use personal information.

At StyleMate, we strive to provide a seamless and enjoyable experience for all of our users. Our Services are designed to help you explore and discover fashion trends, styles, and outfits, as well as connect with others who share your interests.

By using StyleMate, you agree to use our Services in a responsible and respectful manner, and not to use them for any illegal or unauthorized purposes. You also agree to comply with all applicable laws and regulations in your use of our Services.

We reserve the right to modify these Terms of Use at any time, so please review them periodically. Your continued use of our Services after any modifications to these Terms of Use constitutes your acceptance of the modified Terms.

If you have any questions or concerns about these Terms of Use or our Services, please contact us at support@stylemate.com.

1. Age Requirement

By using StyleMate, you affirm that you are at least 16 years old. If you are between 16 and the age of majority in your jurisdiction, you confirm that you have your parent or legal guardian's permission to use our Services. We reserve the right to terminate your account if we become aware that you are not of the required age or do not have the necessary permissions.

2. User Conduct

You agree to use our Services in a responsible and respectful manner, and not to use them for any illegal or unauthorized purposes. You also agree to comply with all applicable laws and regulations in your use of our Services. The following activities are expressly prohibited:

a. Engaging in any activity that is illegal or harmful to others, including but not limited to harassment, defamation, or discrimination;

b. Sharing or uploading content that is sexually explicit, violent, or offensive;

c. Attempting to gain unauthorized access to other users' accounts or the Services;

d. Using the Services for any commercial purposes, such as advertising or soliciting, without our prior written consent;

e. Infringing upon the intellectual property rights of others, including but not limited to copyright, trademark, or patent infringement.

We reserve the right to terminate your access to the Services if we believe that you have engaged in any prohibited activities.

3. Accuracy of Clothing Detection

We use AI-powered video detection to identify and detect the user's clothing items. Our technology aims to provide the most accurate results possible, but we cannot guarantee 100% accuracy due to factors beyond our control, such as lighting conditions, clothing patterns, and camera quality.

Users have the ability to revise the detection of clothes, which helps to improve the accuracy of the system. The revised detection results will be used to train and improve the AI system, which may improve future detections. However, users are solely responsible for any revisions they make, and we do not guarantee that these revisions will result in more accurate detections.

We strive to ensure that the clothing detection system is reliable and consistent, but we do not accept liability for any errors or inaccuracies in the system. Users should review and verify any recommendations provided by the application before making any decisions based on them.

4. Collection of User Information

We collect information from users to provide accurate recommendations and predictions, such as their body shape, clothing preferences, existing wardrobe via scanning, and price range. We may also collect additional information, such as their name, email address, and shipping address, for the purpose of fulfilling orders.

We respect and protect our users' privacy, and we comply with all applicable data protection laws and regulations. We will use the information provided by users only for the purposes specified in our Privacy Policy, and we will not share or sell this information to third parties except as required by law or with the user's explicit consent.

By using our application, users agree to provide accurate and complete information, and they acknowledge that the accuracy of the recommendations and predictions provided by the application depends on the quality and accuracy of the information provided.

Users can access, update, or delete their information by contacting us through the customer support channels provided in the application.

5. Determination of User Taste, Style, and Preferences

We use our own algorithm to determine user taste, style, and preferences based on the data they provide, such as body shape, clothing preferences, existing wardrobe via scanning, price range, and answers to personality questions.

The algorithm is designed to provide accurate and personalized recommendations and predictions, but we cannot guarantee that it will always be completely accurate due to the complexity of human style and preference. Users are solely responsible for their decisions based on the recommendations provided by the algorithm.

The data provided by users is used to train and improve the algorithm, which may result in better recommendations and predictions in the future. However, users should review and verify any recommendations provided by the application before making any decisions based on them.

We respect and protect our users' privacy, and we comply with all applicable data protection laws and regulations. We will use the data provided by users only for the purposes specified in our Privacy Policy, and we will not share or sell this data to third parties except as required by law or with the user's explicit consent.

6. Partnership with Clothing Brands

We may partner with specific clothing brands to provide users with the option to purchase clothing items directly from the partner brands through our application. The partner brands may be featured in the application as recommended options for users based on their preferences and style.

Users acknowledge and agree that any purchases made through the partner brands are subject to the partner brands' terms and conditions, and we are not responsible for any issues or disputes arising from such purchases. We do not endorse or guarantee the quality, accuracy, or reliability of any products or services offered by the partner brands.

Any payments made for purchases through the partner brands will be processed by the partner brands, and we will not collect or store any payment information from users. We are not responsible for any issues or disputes arising from payments made through the partner brands.

7. Premium Stylist Service

We offer a premium stylist service that provides users with the opportunity to work with a professional stylist to get personalized style advice and recommendations. The premium stylist service may include one or more sessions with the stylist, depending on the user's needs and preferences.

Users acknowledge and agree that the premium stylist service is an additional paid service, and the fees for the service will be clearly stated in the application. Users will have the option to purchase the premium stylist service through the application, and any payments made for the service will be processed by us.

Users acknowledge and agree that any recommendations or advice provided by the professional stylist are subjective opinions, and users are solely responsible for their decisions based on such recommendations or advice. We do not endorse or guarantee the accuracy or reliability of any recommendations or advice provided by the professional stylist.

8. Ownership and Intellectual Property Rights

All intellectual property rights, including but not limited to copyrights, trademarks, and patents, related to the application and its content, including software, text, graphics, images, logos, and other materials, belong to us or our licensors.

Users acknowledge and agree that they do not acquire any ownership or intellectual property rights in the application or its content by using the application. Users are not permitted to copy, modify, distribute, or create derivative works of the application or its content, except as expressly authorized by us.

Users may not use any trademarks or logos related to the application or its content without our prior written consent. Any unauthorized use of our intellectual property rights may result in legal action, including but not limited to injunctions, damages, and attorney fees.

9. User-generated Content

Users may have the ability to upload or submit content, including but not limited to images, videos, and comments, to the application. By uploading or submitting such content, users grant us a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, distribute, display, and modify such content in connection with the application and our business.

Users acknowledge and agree that they are solely responsible for any content they upload or submit to the application. Users represent and warrant that they have all necessary rights to upload or submit such content and that such content does not infringe or violate any third-party rights or applicable laws.

We reserve the right to review, monitor, and remove any user-generated content at our sole discretion. We are not responsible for any user-generated content and do not endorse or guarantee the accuracy or reliability of any such content.

10. Disclaimer of Warranties

While we take reasonable measures to maintain the security and integrity of the application, we cannot guarantee that it will be entirely error-free or uninterrupted at all times. We are not responsible for any damages or losses arising from the use of the application, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

We advise users to take appropriate measures to protect their devices from security threats, such as using reputable antivirus software and keeping their devices updated with the latest security patches and updates. It is also recommended that users exercise caution when downloading files or opening attachments from unknown sources.

11. Limitation of Liability

In no event shall StyleMate or its affiliates, officers, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Services, any inaccuracies in the Services, user-generated content, third-party content, or any other matters relating to the Services.

12. Indemnification

These Terms and Conditions shall be governed by and construed in accordance with the laws of Madrid, Spain, without regard to its conflict of law provisions. You agree that any disputes or claims arising out of or in connection with these Terms and Conditions or your use of the Services shall be exclusively resolved in the courts located in Madrid, Spain, and you hereby submit to the exclusive jurisdiction of such courts and waive any objections to the venue in such courts.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Madrid, Spain. Any disputes arising out of or relating to these Terms, the Privacy Policy, or the Services shall be resolved in the courts of Madrid, Spain, and you agree to submit to the exclusive jurisdiction of such courts.

14. Termination

We may, in our sole discretion, terminate or suspend your access to the Services at any time and for any reason, including but not limited to your violation of these Terms, non-payment of fees, or if we believe that your actions could harm our reputation or the integrity of the Services. Upon termination, you must cease all use of the Services, and we may delete any content or information associated with your account.

15. Copyright Complaints

If you believe that any content on our platform infringes upon your copyrights, please notify us in writing, providing the following information:

a. A description of the copyrighted work that you claim has been infringed;

b. A description of the material that you claim is infringing and where it is located on the platform;

c. Your contact information, including your name, address, telephone number, and email address;

d. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

e. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and

f. An electronic or physical signature of the person authorized to act on behalf of the copyright owner.

Please send your copyright infringement notice to our designated agent at the following address: support@stylemate.com